Effective Date: April 12, 2026
Last Updated: April 12, 2026
We aim to be fair and transparent. This policy explains when refunds may be granted for Premium subscriptions.
Refund Window
Eligible requests should be submitted within 14 days from the charge date.
Subscription Charges
Recurring charges are processed by Paddle according to the plan selected at checkout.
Cancellation stops future renewal billing. Cancellation does not automatically issue a refund for charges already paid.
When Refunds May Be Granted
- Duplicate charges.
- Unauthorized purchases.
- Material technical issues that prevented access to Premium after payment, where we cannot provide a reasonable fix.
- Other cases required by applicable consumer law.
Ineligible or Limited Cases
- Abuse, fraud, or chargeback misuse may result in denial.
- Taxes, currency conversion costs, and third-party processing fees may be non-refundable where legally permitted.
How To Request A Refund
Email isma.aka747@gmail.com with: account email, charge date, transaction/receipt ID, and a short description of the issue.
Processing Timeline
We typically respond within 3 business days. If approved, refund settlement timing depends on Paddle and your payment method provider, usually within 5-10 business days.
Processor Role
Refunds are initiated by us through Paddle. Final posting times are controlled by payment networks and your bank/card provider.